Privacy Policy

Privacy Policy Details

Manela Cardiology, PLLC d/b/a Manela Health (“Manela Health”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with our practice, or receive healthcare services.

Information Collection and Use

We collect personal information such as your name, contact details, demographic information, medical history, and payment information when you interact with our website, communicate with our team, or receive care at our practice.

This information is used to provide care, coordinate services, process payments, and support the operations of our practice.

Text Messaging and Mobile Information Privacy

By providing your phone number to Manela Health, you consent to receive text messages (SMS) from our practice related to appointment scheduling, reminders, care coordination, clinical follow-up, billing, and other administrative communications. These messages are not used for marketing or promotional purposes.

Message frequency may vary depending on your care and interaction with our practice. Standard message and data rates may apply based on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at (305) 384-1113 or concierge@manelahealth.com.

Your consent to receive SMS messages is not a condition of receiving care.

SMS Data Collection and Use

We collect and store your phone number and SMS message content solely for the purpose of delivering communications related to your care and interactions with our practice.

Mobile information, including phone numbers and SMS consent data, will not be shared, sold, or rented to third parties for marketing or promotional purposes.

Information may be shared with trusted service providers (such as secure messaging platforms, electronic health record systems, and telecommunications providers) strictly as necessary to deliver these communications.

Data Retention

We retain personal information, including SMS communication data, only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and support patient care and operations. Data is securely maintained and disposed of in accordance with applicable laws and regulations.

Your Rights and Choices

You have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of your information, where applicable by law

• Opt out of non-essential communications at any time

To make a request, please contact us using the information below.

Electronic Communication

We may communicate with patients via secure electronic methods including text messaging (SMS), email, patient portals, or other digital platforms.

These communications may include appointment scheduling, care coordination, clinical follow-up, billing, and administrative updates.

Electronic communications are not intended for medical emergencies. If you are experiencing a medical emergency, please call 911.

While reasonable safeguards are used, all electronic communications carry inherent privacy and security risks.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Our systems utilize industry-standard encryption and security protocols.

Payment and Financial Information

Payment is due at the time of service unless otherwise arranged. Patients may receive an itemized summary of services (“superbill”) for potential out-of-network reimbursement.

Financing options may be available through third-party providers.

Information Sharing

We do not sell or share your personal information for marketing purposes.

Your information may be shared as necessary for:

• Treatment

• Payment

• Healthcare operations

This may include healthcare providers, laboratories, imaging centers, pharmacies, and other entities involved in your care.

TCPA Compliance

Manela Health complies with the Telephone Consumer Protection Act (TCPA). We maintain records of consent and honor all opt-out requests promptly.

Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of those entities and encourage you to review their policies.

Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page.

Contact Us

If you have any questions or concerns about our privacy policy or the use of your personal information, please contact:

Manela Health
2820 NE 214th Street Office 902
Aventura, FL 33180
(305) 384-1113

Concierge@manelahealth.com